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Privacy Policy

Last update: Jan 18, 2024

Memphis.dev is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the Personal Data (as defined below) we collect from users of our website located at Memphis.dev and in connection with our Memphis.dev products and services (the “Products”). In addition, this Privacy Policy tells you about your privacy rights and how the law protects you.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

The terms “User” or “you” when used in this Privacy Policy mean any user of the Site and/or Services.

We value your trust and therefore strive to present you this policy in clear, plain language, so you can quickly find answers to the questions that interest you. If you choose to register or submit information to the Site and Services, you agree to the use of such data in accordance with this Privacy Policy.
Please note that the Services may contain links to other websites maintained by third parties, which may not be governed by this Privacy Policy.

Compliance

Memphis.dev is fully compliant with GDPR and SOC2 type I & II regulations. Our team undergoes monthly/quarterly/annually regular training to ensure that Memphis.dev policies and activities are updated with the latest data protection regulations, and we also perform regular audits and assessments to ensure that we remain compliant with all relevant standards. We value our users’ privacy and security, and we are committed to maintaining the highest level of data protection possible.

Information collection

We collect personal information that you provide to us, such as full name, organization information, billing address, and email address, through our website and/or platform.

We also collect anonymous actions and events within the platform itself to understand product usage and how to improve our website, products, and platform.

We log the visitor’s domain and IP address automatically; this information only identifies the device that is being used to log in to the Site. We also use cookies (small text files stored in a user’s browser) or unintentional Web beacons (electronic images that allow the Site to count visitors who have accessed a particular page and to access certain cookies) to gather personally unidentified information. You may at any time program your browser to block cookies, but be aware that such blocking may prevent us from providing some or all of the Services to you.

Information use

Non-personal information is used mainly for click stream analysis in order to constantly improve and maintain our Site and Product, including, among others, ensuring the technical functioning of our platform, functionality, and network, helping prevent fraudulent use of our services, and developing new features. In addition, the webmaster may, where necessary, use unidentified information for various Site related tasks.

Occasionally, we connect personal information to non-personal information gathered in our log files as necessary to improve Memphis.dev services for individual customers. In such a case, we would treat the combined Information as personal information in accordance with this privacy policy.

Personal information is used only for limited purposes. We may use personally identifiable information that we have collected about you in several ways;

  1. in order to manage and administer your account, to process and fulfill the transactions you initiate, to identify you on the Site, to respond to your questions or comments, or to inform you of material changes or additions to this Privacy Policy or our Terms of Use.
  2. If you use our contact form, request a demo, or download information from our website, we will use your personal information to contact you regarding updates, new products, features, enhancements, special and promotional offers, upgrade opportunities, and events of interest that we think would be of interest to you. Each such message will clearly identify that it is an advertisement from Memphis.dev and, in most cases, shall contain an ‘opt-out’ option, in which you can decide not to receive any such further messages.
  3. We may also use your personal information to
    1. analyze traffic patterns, users’ demographics behavior, and preferences for general business analytics and in order to provide you with a more personalized experience,
    2. Provide Technical Support and respond to inquiries,
    3. Help create a safe environment for our customers by preventing fraud or potentially illegal activities
    4. Adhere to our Terms of Service
    5. Solicit input and feedback to improve our products and services,
    6. Comply with our legal obligations and resolve any disputes we may have with customers
  4. Allow candidates to apply for a job in Memphis.dev through the website.

We will use your personal information only in ways that are compatible with the purposes described in this policy.

Use of personal information for job applications

If you apply for a job with Memphis.dev your information will undergo some additional processing.

We will use your personal information to

  1. Consider your candidacy for employment at Memphis.dev;
  2. Update and sync with information we may have previously collected about you related to employment at Memphis.dev;
  3. Communicate with you about the recruitment process, your application, recruitment events, and other potential career opportunities at Memphis.dev;
  4. Inform our internal analysis and reporting on our hiring practices and make improvements to our application and recruitment process;
  5. Ensure or enhance the security and functionality of Memphis.dev’s electronic recruitment systems;
  6. Protect against fraud, conduct internal investigations, or comply with legal obligations.

Your information may be shared with the Memphis.dev employee who referred you to inform them about the limited, general status of the referral.

If you are offered and accept employment with Memphis.dev the personal information collected during the job application and recruitment process may become part of your employment record.

Cross-border transfer, processing, and storage of personal information

Your personal information may be transferred and stored in different countries such as the EU, US, and others, that are subject to different standards of data protection. Memphis.dev will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests, including through the use of standard contractual clauses. Additionally, Memphis.dev uses a limited number of third-party service providers to assist us in providing our services to customers. These third parties may access, process, or store Personal Data in the course of providing their services. Memphis.dev obtains contractual commitments from them to protect your Personal Data.

We do not share or transfer any type of information to any third-party besides if the third-party provides a service that helps Memphis.dev serves its customers.

At any point in time, users can send a written request to team@memphis.dev requesting to migrate their personal data to a specific region/location, and if the request is technically feasible, migration will take place as soon as possible. If the request is not technically feasible, alternatives will be offered, including complete data erase.

Security

Memphis.dev follows appropriate data collection, storage, encryption, and processing practices and suitable security measures in order to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and all other data stored on our Site.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we are committed to protecting your Personal Data, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. We have put in place procedures to deal with any suspected Personal data breach and will notify you and any applicable regulator of a breach where required to do so.

User rights

Memphis.dev respects your rights to your personal information, and as such, you have the right to –

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
  3. Request rectification of your personal information that is in our control.
  4. Request the erasure of your personal information.
  5. Object to the processing of personal information by us.
  6. Request to restrict processing of your personal information by us.
  7. Request a copy of the latest compliance report the company has been going through.
  8. The company maintains a set of IT & Security policies. It can be provided if needed.

Retention

We will only retain your Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Changes to this privacy policy

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us or by prominently posting notice of the changes on our website. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our site. These changes will be effective immediately for new users of our website and Products. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our website or Products, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Transfers of personal data outside the EEA.

Your personal information may be transferred and stored in countries outside the EU, that are subject to different standards of data protection. Memphis.dev will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests, including through the use of standard contractual clauses. Additionally, Memphis.dev uses a limited number of third-party service providers to assist us in providing our services to customers. These third parties may access, process, or store Personal Data in the course of providing their services. Memphis.dev obtains contractual commitments from them to protect your Personal Data.

Tracking technologies

When visiting Memphis.dev website or platform, we use (and authorize third parties to use) pixels, cookies, events, and other technologies. Cookies are small files of code, usually stored on a user’s computer or device, which enable a website to “personalize” itself for each user and remember his preferences. Most websites that you visit today will use cookies or other tracking technologies in one way or another in order to improve your user experience. You can change your cookie settings at any time, but otherwise, we will assume you are OK to continue.

What is a Cookie?

Cookies are text strings of information that are downloaded to your computer or device. Your web browser then sends these cookies back to the originating website on each subsequent visit, or to another website that recognizes those cookies.

Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, remembering your preferences, and making the interaction between you and the website quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests.

Different Types of Cookies

There are four main types of cookies we use:

Strictly necessary cookies: These cookies are essential in order to enable you to move around and use the features of a website, or to provide a service requested by you. For example, remember items you have placed in a playlist or in an online shopping basket. We do not need to obtain your consent in order to use these cookies.

Functionality cookies: These cookies allow the website to remember choices you make (such as your Account name, language, or the region you are in) and provide more personal and enhanced features. For instance, a website may be able to provide you with more localized information or products by using a cookie to store information about the region in which you are currently located, remember changes you have made to text size, fonts, and other parts of web pages that you can customize, and provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Performance cookies: These cookies collect information about how you use a website, for instance, which pages you go to most often, and if you get error messages from them. These cookies don’t collect information that identifies you. All of the information collected by these cookies is aggregated and, therefore, anonymous. It is only used to improve how the website works.

Session cookies: Session cookies, also known as ‘temporary cookies’, help websites recognize users’ origin and the anonymous information provided when they navigate through a website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted. These are commonly used on shopping websites or e-commerce websites.

How to Manage Your Cookie Settings

There are various ways in which you can manage and control your cookie settings.

You should bear in mind that, by deleting or blocking cookies, some or all of the websites you visit (or features of them) may not work properly or as effectively.

Turning Off Cookies via Your Web Browser

Most web browsers will provide you with some general information about cookies, enable you to see what cookies you’ve got, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third-party advertising cookies separately.

Please note that if you adjust your cookie settings via your web browser then, unless you delete or block each cookie individually, the changes will apply to all websites that you visit – not just our Site. You will also need to adjust your cookies on a browser-by-browser basis.

Turning Off Third Party Cookies

You will have the option of turning off third-party targeting/advertising cookies each time you see an advertisement that has been personalized to you.
Some advertising networks that partner with us may use cookies to better manage advertising campaigns, specifically to personalize advertising messages and to impose frequency caps.

Note that the third party listed above may need to set a cookie in order to remember that their targeting/advertising cookies should not be assigned to you in the future. If you change or delete your browser’s cookie file, or change or upgrade your browser or Device, then you might need to opt-out again.

We are committed to making our products and services accessible to everyone. If you need help with your accessibility-related requests and other servicing needs, please contact us at Memphis.dev at team@memphis.dev